Privacy policy
Your privacy is important to ErgoBackShield. This policy explains how we handle your personal information.
This Privacy Policy describes how ErgoBackShield ("we", "us", or "our"), operated by ErgoBackShield, collects, uses, and discloses your personal information when you visit, use, or make a purchase from ergobackshield.com (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Information we collect
We collect information you provide directly to us, information collected automatically as you use the Service, and information we receive from third parties. This may include:
- Contact details (name, address, email, phone number) for order fulfillment.
- Payment information (processed securely by third parties).
- Device and browser data to improve your shopping experience.
How we use your information
We use the information we collect to provide products and services, process payments, arrange shipping and fulfillment, provide customer support, communicate with you about your orders, prevent fraud, comply with legal obligations, and improve our store experience.
Cookies and tracking technologies
We use cookies and similar technologies to operate our store, remember your preferences, analyze traffic, and understand how you interact with the Service. You can set your browser to refuse cookies or to indicate when a cookie is being sent; some parts of the Service may not function properly without them.
Sharing your information
We may share your information with service providers who help us operate our business (such as payment processors, shipping carriers, and analytics providers), with parties involved in a business transfer such as a merger or acquisition, and when required to comply with applicable law or valid legal requests.
Data retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements.
Data security
We take reasonable measures to help protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights
You have rights regarding your personal data, including access, correction, and deletion. Please contact us to exercise these rights.
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To exercise any of these rights, contact us using the details below.
Children's privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
International data transfers
Your information may be transferred to, stored, and processed in a country other than the one in which you reside. We take steps to ensure your information is treated in accordance with this policy wherever it is processed.
Third-party links
The Service may contain links to third-party websites or services that we do not operate or control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the policy on this page. Your continued use of the Service after any changes indicates your acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or our privacy practices, contact us at our Contact page or by mail at the address listed on our Contact page, the jurisdiction in which we operate. You can also reach us by phone at the number listed on our Contact page.
